How do I sign up to become a member?
You can sign up by calling us or at the spa when you visit . You can also join by going to the book now button on our home page and clicking BUY at the top right corner. It's that easy.
How does the billing work?
Once you have agreed to sign up for one or more of our monthly memberships, you will need to put a valid credit card or debit card on file. Then you will be charged automatically on the same day of the month until you cancel.
Is there a Contract?
You are only committed to 3 months of charges. You will continued to get charged monthly until you notify the spa either directly or through email. If you haven't fulfilled your 3 month requirement you may be charged before your membership is canceled.
How do I cancel my membership?
Just call us of send us an email and you membership will canceled within 24 hours.
Note: if there is a one-time plan freezing fee associated with the membership, you will be prompted to take payment when freezing the membership. SUSPENDING MEMBERSHIP
What happens when a customer’s membership is suspended?
Note: When the membership is resumed, the customer will be charged and benefits will accrue. If multiple charges were missed and auto-charge is enabled, the customer will be charged for one missed payment each day until all payments are caught up. You can select “Skip Charge” if you prefer the customer not be charged for the missed membership payments. This will not change the customer’s next scheduled charge date.